TERMS AND CONDITIONS
Welcome to the official website of Serene. Please read these Terms and Conditions carefully before using our website or purchasing our products. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
This website is managed by Serene. Throughout the site, the terms “we,” “us,” and “our” refer to Serene. By using this website, including accessing all information, tools, and services provided here, you agree to the terms, conditions, policies, and notices outlined by Serene.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
SECTION 1 - ONLINE STORE TERMS
By accepting these Terms of Service, you confirm that you are either of legal age in your state or province of residence, or you are of legal age and have given permission for any minor dependents to use this site. You agree not to use our products for any illegal or unauthorized purposes, and in doing so, you must comply with all applicable laws in your jurisdiction (including copyright regulations). You must not upload or transmit any harmful code, including viruses, worms, or any other malicious software. Any violation of these Terms will result in the immediate termination of your access to our Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to deny service to anyone, at any time, for any reason. You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and could involve (a) transfers across different networks, and (b) modifications to comply with the technical requirements of connecting networks or devices. Credit card information will always be encrypted during its transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without our explicit written consent. Please note that any section headings in this agreement are provided for convenience only and will not affect the interpretation of these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not liable for any inaccuracies, incompleteness, or outdated information made available on this site. The content provided is for general informational purposes only and should not be the sole resource for making decisions. You should consult primary, more reliable, or more up-to-date sources of information. Any reliance on the material presented on this site is at your own discretion and risk.The site may include historical information that is not necessarily current and is provided solely for reference. While we reserve the right to modify the content of this site at any time, we are under no obligation to update any information. It is your responsibility to stay informed of any changes to the site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Product prices are subject to change at any time without prior notice. We reserve the right to modify or discontinue the Service, or any part of its content, at any time and without notice. We are not responsible or liable to you or any third party for any changes, price adjustments, suspension, or termination of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Some products or services may only be available online through our website. These items may have limited quantities and can only be returned or exchanged in accordance with our Return Policy. We have made every effort to accurately represent the colors and images of our products as they appear in our store. However, we cannot guarantee that the display of any color on your monitor will be perfectly accurate. We reserve the right, but are not obligated, to restrict sales of our products or services to any individual, geographic area, or jurisdiction, and may enforce this on a case-by-case basis. We also reserve the right to limit the quantity of any products or services we offer. All product descriptions and pricing are subject to change without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited by law. We do not guarantee that the quality of any product, service, information, or other material purchased will meet your expectations, nor do we guarantee that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to decline any order you place with us. At our discretion, we may limit or cancel quantities purchased per individual, household, or order. These restrictions may apply to orders placed under the same customer account, using the same credit card, and/or involving the same billing and shipping address. If we modify or cancel an order, we may attempt to notify you via the email, billing address, or phone number provided at the time of purchase. We also reserve the right to restrict or refuse orders that, in our opinion, appear to be placed by dealers, resellers, or distributors. You agree to provide accurate, complete, and up-to-date purchase and account information for all transactions made at our store. You also agree to promptly update your account details, including email addresses and payment information, so we can complete your transactions and reach out to you if necessary.
For more information, please refer to our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may offer you access to third-party tools, which we neither oversee nor have any control or involvement in. By using these tools, you acknowledge and agree that we provide access to them on an "as is" and "as available" basis, without any warranties, guarantees, or endorsements of any kind. We assume no responsibility or liability for your use of these optional third-party tools. Any use of the optional tools provided through our site is entirely at your own discretion and risk. It is your responsibility to familiarize yourself with and accept the terms provided by the relevant third-party provider(s). In the future, we may introduce new services and/or features through the website (including the release of new tools and resources). These additions will also be governed by these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Some content, products, and services offered through our Service may include materials from third parties. Links on this site may lead you to third-party websites that are not affiliated with us. We do not review or evaluate the content or accuracy of these sites and do not provide any warranties or assume liability for any third-party materials, websites, products, or services.We are not responsible for any harm or damages that arise from the purchase or use of goods, services, resources, or content accessed through third-party websites. It is important to review the policies and practices of third-party providers carefully before engaging in any transactions. Any complaints, claims, or questions related to third-party products should be addressed directly to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit specific content at our request (such as contest entries), or if you send us unsolicited creative ideas, suggestions, proposals, plans, or other materials (collectively referred to as 'comments'), whether online, by email, postal mail, or through any other means, you agree that we may, without restriction, edit, copy, publish, distribute, translate, and use your comments in any medium at any time. We are under no obligation to (1) keep any comments confidential; (2) provide compensation for any comments; or (3) respond to any comments. While we may choose to monitor, edit, or remove content, we are not obligated to do so. We reserve the right to remove any content that, in our sole discretion, is unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service. You agree that your comments will not infringe upon the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights. You further agree that your comments will not contain any unlawful, abusive, obscene material, or harmful content such as viruses or malware that could impact the operation of the Service or related websites. You may not use a false email address, impersonate someone else, or mislead us or others about the origin of any comments. You are solely responsible for the accuracy of your comments, and we assume no liability for any comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, our website or Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to update or modify information, or cancel orders if any details in the Service or on related websites are inaccurate, at any time, without prior notice (including after an order has been submitted). We are under no obligation to update, modify, or clarify information within the Service or on any related website, including pricing information, except where required by law. The absence of a specified update or refresh date should not be taken to imply that all information in the Service or on any related website has been updated or modified.
SECTION 12 - PROHIBITED USES
In addition to the restrictions outlined in the Terms of Service, you are prohibited from using the site or its content for the following purposes: (a) engaging in any unlawful activity; (b) encouraging others to participate in illegal activities; (c) violating any international, federal, provincial, state, or local laws, regulations, or ordinances; (d) infringing upon our intellectual property rights or those of others; (e) harassing, abusing, insulting, harming, defaming, slandering, intimidating, or discriminating against individuals based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submitting false or misleading information; (g) uploading or transmitting viruses or malicious code that could disrupt the functionality or operation of the Service, any related website, other websites, or the Internet; (h) collecting or tracking personal information of others; (i) spamming, phishing, pharming, pretexting, crawling, or scraping; (j) using the site for any obscene or immoral purposes; or (k) interfering with or bypassing the security features of the Service, any related website, other websites, or the Internet. We reserve the right to terminate your access to the Service or any related website for violating any of these prohibited activities.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. Additionally, we make no guarantees regarding the accuracy or reliability of any results obtained from using the service. You acknowledge that we may, from time to time, temporarily remove the service or discontinue it entirely, without prior notice. Your use of the service is entirely at your own risk. The service, along with any products or services provided through it, is offered "as is" and "as available," without any representations, warranties, or conditions of any kind—either express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. Under no circumstances shall Serene, or any of our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or damages of any kind, whether direct, indirect, incidental, punitive, special, or consequential. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, regardless of whether these claims are based on contract, tort (including negligence), strict liability, or otherwise. This also applies to any errors or omissions in the service, or any loss or damage resulting from the use of the service or any content (or products) made available through the service, even if we have been advised of the possibility of such damages. In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, our liability will be limited to the fullest extent allowed by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Serene, along with our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims, demands, or damages—including reasonable attorneys’ fees—arising from your violation of these Terms of Service, any documents referenced herein, or your breach of any law or third-party rights.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will still be enforced to the maximum extent allowed by law. The unenforceable part will be considered severed from these Terms, and this will not affect the validity or enforceability of the remaining provisions.
SECTION 16 - TERMINATION
Any obligations or liabilities of the parties that were incurred before the termination date will continue to apply even after this agreement is terminated. These Terms of Service will remain in effect unless terminated by either you or us. You can terminate the agreement at any time by notifying us that you no longer wish to use our Services or by discontinuing your use of our site. If we determine, at our sole discretion, that you have failed to comply with any part of these Terms of Service, or we suspect such failure, we may terminate this agreement at any time without notice. In such cases, you will still be responsible for any outstanding amounts due up to and including the termination date, and we may also revoke your access to our Services (or any part of them).
SECTION 17 - ENTIRE AGREEMENT
Our failure to enforce or exercise any right or provision within these Terms of Service does not constitute a waiver of that right or provision. These Terms of Service, along with any policies or operating rules posted by us on this site in relation to the Service, represent the entire agreement and understanding between you and us. They govern your use of the Service, replacing any prior or concurrent agreements, communications, or proposals, whether written or verbal, between you and us (including any earlier versions of the Terms of Service). Any ambiguities in interpreting these Terms of Service will not be interpreted against the party responsible for drafting them.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Indonesia.
SECTION 19 - CHANGES TO TERMS OF SERVICE
The most up-to-date version of the Terms of Service can always be reviewed on this page. We reserve the right to update, modify, or replace any part of these Terms of Service at our sole discretion by posting revisions on our website. It is your responsibility to periodically review the site for any changes. Your continued use of or access to our website or services after any updates to the Terms of Service are posted constitutes your acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at Sereneco.net@gmail.com